Dream Home Decorator Bugs and How To Fix Them

simsationalchannel.com

The new game pack Dream Home Decorator was released today, June 1, 10am PT, and soon enough, there are already some complaints about bugs.

Here is a list of the reported bugs and collated suggestions sourced online on how to fix them (note that not all bugs have fixes already and some fixes may be temporary):

1. (SOLVED) Dream Home Decorator gig makes sims leave or appear to be at work
    Platform: PC
    Mods: Never Used
You accept a gig and travel to the sims house, as soon as you get there all the household's sims disappear so you cannot talk to them. I have also had the whole apartment disappear when doing a house in city living.
Accepted Solution/s:
From Crinrict

This is how it should work

1- You accept a gig.
2. The gig usually starts at 9 AM the next day.
3. An hour before you get a popup stating that your gig will start in an hour
4. At time of the gig you are automatically taken to the house if you choose to do so, you can also send them alone.
5. Knock on the door.
6. Folks should be in

I played quite a few gigs and never had an issue so just wanting to make sure it's not that


2. (SOLVED) Blank Client Section
Platform: Mac
Mods: Removed
the area to figure out a clients likes and dislikes is blank.

Accepted Solution/s:
A little update from a Simmer friend who has the same problem:
However, she plays with mods. By using the 50/50 method, she found out that the issue was caused by the Wonderful Whims mod, even though she had the latest version (updated June 1st 2021) in the game. So if you play with mods, it can be helpful to remove Wonderful Whims from the game for the time being.

3. (OPEN) Sim goes invisible upon getting to the gig lot
Platform: PC
Mods: Yes
Go to a gig in the interior decorator career, the sim turns invisible and you cant do anything.
Suggested Solution/s:
No known fix as of this writing

4. Houses/Lots disappear
Posted by: Crin
When I load my lot or go to work with my Sim, the game simply loads an empty lot
Cause: Unclear

Suggested Solution/s:
Things you can try

DO NOT SAVE YOUR GAME IN THIS STATE
Go to build mode and rename the lot (Suggestion by Dorabella123)
Shut down the game completely and reload it.
Load a backup
If you have saved your house to the library/Gallery, you can try bulldozing and place it again.
Try going to build mode from the map and see if the house appears there. If it does, save it to the library.
Please upload your save games and PM the Links to SimQARobo or post them in this thread.

If you have any saves from before it started happening, even better.

5. Invisible Clients (can't see them but can hear their voices)
From Watchr (posted in thread for issue no.1)

Suggested Solution/s:
No known fix as of this writing

6. (OPEN) Reveal: Immediately Ends Gig - No Before/After or Reactions
No known fix as of this writing

7. (OPEN) Sleep interrupted when Sim wakes up to admire new decor
Platform: PC
Mods: Removed

The sim will sleep for like 10 game minutes, get up, walk to some random dรฉcor piece that they like, and then admire it

Suggested Solution/s:
No known fix as of this writing

8. (SOLVED: MOD RELATED) UI for gig appears broken
Platform: PC
Mods: Removed

It wouldn't let me select any gigs for the interior design career. It just kept saying, "Day Off". There was also no place that showed my reputation.
 

Suggested Solution/s:
1) Probably mod related. If you have UI mod, try updating or deleting it, delete the localthumbcache.package file from The Sims 4 folder, and run your game. See if that fixes it.

2) Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't lose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    Options.ini (or just re-set all your settings manually)
    Tray Folder
    Screenshots/Videos/Custom music
    Rest of the save games (leave out slot_00000001.save which is the auto save and no longer needed - if you still have it)
    Custom content like clothing, hair, skins, make up ....
    ConfigOverride, if you have your own configuration files.
    Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
 
9. (SOLVED: MOD RELATED) Blank client preferences panel
Platform: PC
Mods: Removed

When I go with my sim to the gig, no "?" circles appear under the "Client" portion of the career UI. And when my sim performs interior decorator chat options/actions (for example, ask a sim about their decor preferences), no preferences/likes/dislikes appear in the UI, even after multiple attempts.
 

Suggested Solution/s:
See issue no. 8.
 
10. (OPEN) No clipboard icon to click on for gigs
Platform: Mac
Mods: Yes
There is no option to select gigs.
Suggested Solution/s:
1) Try to shift-click on your sim and pick a gig through debug menu.
2) See suggested solution in issue no. 8.

11. (OPEN) Skinny Jeans Clip With Boots
Platform: PC
Mods: Removed
The jeans clip over the new jeans, only in the version with the wrap around.

Suggested Solution/s:
No known fix as of this writing
 
12. (OPEN) Clients gave me 0$ for my work immediately, didn't even show them

Suggested Solution/s:
No known fix as of this writing, may be related to issue no. 6.

13. (SOLVED) Client getting stuck during home renovation
Platform: PC
Mods: Never used
After installing the new Dream home decorator pack, I played maybe two other renovations and I came to doing a renovation for Bess Sterling in the Eco living world. During the final reveal after they walked upstairs Bess became stuck in a walled off area near the stairs on the 3rd floor of the house. I could not get to her to get the final approval nor could I use build mode to remove the wall so she could get out. I tried to use resetsim as well as I enabled cheats and tried shift clicking to get her to reset. After several sim hours at about 9pm sim time the game sent my sim back home and told me I got a bad reputation as well as I didn't make any money for the renovation stating that the sims did not like the renovation even though 1 out of 2 of the sims said they liked it but I could not get the other sim to look at the renovation nor get her opinion or approval. Build mode should stay enabled during the reveal or at very least reset sim should relocate the sim back to the front of the lot. unless there is another way to relocate a stuck sim.
Suggested Solution/s:
Use the cheat bb.enablefreebuild and make room for the stuck client to come out and then fix the space back after.
 
14. (OPEN) Stuck at Loading Screen
Platform: PC
Mods: Removed
I just stay at the loading screen.
Suggested Solution/s:
No known fix as of this writing

15. (OPEN) Dream Home Decorator items do not appear in game (Build/Buy Mode), says I do not own it even if I purchased it
Platform: Mac
Mods: Never used
Dream home decorator registers as owned in my library, on the main menu of the game, and on the packs page, but not in any of my saves

Suggested Solution/s:
No known fix as of this writing

16. (OPEN) Can't Purchase Droid
Platform: PC
Mods: Removed
When purchasing a droid on Batuu, the 1,000 credits and 10 scrap metal are removed from sim's inventory. No customisation pop-up menu occurs, neither a message nor droid appears.
Suggested Solution/s:
No known fix as of this writing
 
17. (OPEN) Only ghost sims are in the gig lot, no client. Sometimes there are clients who are alive, but will require you to speak to ghost to reveal the makeover
Platform: PC
Mods: Never used
When going to a job on dream home decorator it takes you to a house with no sims that are currently alive only ghost sims so you are unable to properly find out the likes or complete the job. Sometimes it also starts the job with clients who are alive and then required you to speak to the ghost sim to reveal the makeover
Suggested Solution/s:
No known fix as of this writing

18. (OPEN) Game freezes after final verdict
Platform: PC
Mods: Never used
After completing the Final Reveal in the interior decorator career the screen turned a gray/black colour. I can clearly see the game is still running as the sim icon above the character is rotating and shimmering but i am unable to do anything
Suggested Solution/s:
Try repairing game
 
19. (OPEN) Won't allow sims to build "basement level addition"
Platform: PC
Mods: Removed
My Sim is an interior designer. They chose a gig titled "Basement Gym Level Addition." I traveled to the lot (fwiw, Bedlington Boathouse). When it was time to enter build mode and begin the renovation, I did so--but Build Mode was restricted such that it would not allow me to add a basement level (there was no existing basement), nor would it allow me to change the first or second floor of the home -- effectively, I can do nothing in build mode. I will have to quit the gig since I cannot make any renovations.

Essentially, my Sim is not allowed to complete the requested task in this gig because the Build Mode restrictions won't allow any editing on any level.
Suggested Solution/s:
From another simmer

Psychotps:
All gigs that want to "ADD" anything, room, level, they're all broken.
Until they fix it, just skip ANY gig that wants an "addition".

20. (MOD RELATED) Before and After photo doesn't tick
Platform: PC
Mods: Removed
I take before photos. They are in my Sims's inventory and on the memory card, but it's not checking off as completed on the gig check list.
Suggested Solution/s:
From other simmers who had the same issue:

TerahWatson:
I've the same problem. I waited for the pop up for the gig to start.

I used UI cheats to check the task off, and the rest of the gig went smoothly. Except for taking the after pictures. I had to use UI cheats for that one too.

SimplyShandy:
I found the cause of the issue (at least for me). It's one of LittleMsSam's mods in her Random Small mods folder. It's the one called "LittleMsSam_RSM_PhotosInStorages." If you have this mod, I would delete it. If you don't have any of her mods but have others, I would look for anything that deals with photography or how photos are stored.

If you're having the issue and you don't have any mods, then I'm not sure. This was the problem for me at least.

21. (OPEN) Client won't leave
Platform: PC
Mods: Removed
the clients will not leave and stay on the lot
Suggested Solution/s:

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
  • Custom content like clothing, hair, skins, make up ....
  • ConfigOverride, if you have your own configuration files.
  • Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

22. (OPEN) Client was happy, but Sim still not paid & reputation dropped
Platform: PC
Mods: Removed
The client says that it's not exactly what they wanted, but appreciated the effort. Played happy animation. At the end of gig, you'll receive 0 income, and "professional reputation dropped significantly"

My Sim has done a few gigs. The gig with the Elderberry's didn't end well, but I thought it was because I was still new. I did a gig with the Lynx household, and the client seemed much happier with my work. However, I still didn't get paid, and my professional reputation keeps going down! What am I doing wrong?!
Suggested Solution/s:
No known fix as of this writing


23. (OPEN) Dream Home Decorator Icon and 'Sort By' is missing
Platform:PC
Mods: Removed
There is no option to sort by the new Dream Home Decorator Pack. There is no badge that indicates which items are from the new Dream Home Decorator Decorator. The new items are there, but there is no way to sort by the new pack, or identify which items are from the new pack

I don't know if I would call it a bug, but the badge/icon that indicates the items that belong to the Dream Home Decorator is missing. I can't sort by the new pack at all in bb or cas



Suggested Solution/s:
No known fix as of this writing

24. (OPEN) No Pop-Up for going to Gig at starting time
Platform: Mac
Mods: None
My sims has a gig booked in the dream decorating career, when 9am comes, no option for his to go to work pops up. Nothing happens at all.

I even started a new game and the sim could go to the gig just fine, but my main save game, the sim gets no option.  I removed all mods, tested and added one by one and they're all fine, started a new game with my family that I had in the gallery and he was still showing as having the gig booked, but no option came up to go and renovate a kitchen!  It's definitely not mod related, so I am stumped, having started a new game with my family.  I even tried the old saves and it's just the same.  I hope someone can help fix this as I really enjoy building and was so looking forward to this pack.  The only way I can play is with a whole new game with a new sim from scratch.  I enjoyed the renovation of a living room with her and she got a good reputation from it, but I want to keep my legacy familes and play this!  Thanks in advance for any ideas. 
Suggested Solution/s:
No known fix as of this writing

25. (OPEM) Tense Emotion Causes Instant Fired from Gig
Platform: PC
Mods: Removed
Sims with any tense emotions (sometimes just randomly already attached to sim as they load in) are immediately labeled as rude and fired from gig, losing reputation and a day of work.

Sims that spawn in with the tense emotion are immediately fired before any other actions can even be queued. My sim can have a completely different emotion before going to gig, but about 50% of the time my sim spawns tense and is fired. My sim loses reputation and a day of work because of this bug.
Suggested Solution/s:
No known fix as of this writing
 
26. (OPEN) Game freezes after Dream Decorator installation
Platform: Mac
Mods: Removed
Game completely freezes until I force quit.
Gameplay freezes 100% of the time, have tried uninstalling entire game and reinstalling. MacOS is up to date. No mods are used or even on my computer anymore. Has only happened since downloading and installing Dream Home Decorator.
Suggested Solution/s:
No known fix as of this writing

27. (OPEN) i make no money each time i go to work active or inactive
Platform: PC
Mods: Removed
its saying that the clients are unhappy every single time in active career and even if I send my sim by herself she makes 0$
Suggested Solution/s:
No known fix as of this writing

28) (OPEN) Dress leaves discoloration on certain boots
Platform: PC
Mods: Never used

Only some boots seem affected but I didn't test them all. It looks like it's all low boots. Haven't tested other shoes.








Suggested Solution/s:
No known fix as of this writing


Last updated: June 5, 2021
Will update this list from time to time, so, keep checking back.


Sources:
1) https://answers.ea.com/t5/Bug-Reports/Sims-4-dream-home-decorator-gig-makes-sims-leave/m-p/10389947
2) https://answers.ea.com/t5/Technical-Issues-PC/MOD-RELATED-DHD-Interior-Design-Preference-bubbles-don-t-exists/m-p/10390470
3) https://answers.ea.com/t5/Bug-Reports/Dream-home-decorator-invisible-at-gig-bug/m-p/10390458
4) https://answers.ea.com/t5/Bug-Reports/OPEN-Houses-Lots-disappear/td-p/4620279
5) https://answers.ea.com/t5/Bug-Reports/DHD-Gig-makes-sims-leave/td-p/10389947/page/2
6) https://answers.ea.com/t5/Bug-Reports/OPEN-DHD-Reveal-Immediately-Ends-Gig-No-Before-After-or/td-p/10390571

7) https://answers.ea.com/t5/Bug-Reports/Sim-wakes-up-to-look-at-decor-they-like/td-p/10390716
8) https://answers.ea.com/t5/Bug-Reports/PROBABLY-MOD-RELATED-DHD-GUI-for-Decorator-Gig-broken/m-p/10390540
https://answers.ea.com/t5/Bug-Reports/PROBABLY-MOD-RELATED-DHD-GUI-for-Decorator-Gig-broken/td-p/10389618/page/2
9) https://answers.ea.com/t5/Bug-Reports/DHD-Interior-Design-Preference-bubbles-don-t-exists-for-clients/td-p/10390392
10) https://answers.ea.com/t5/Bug-Reports/Can-t-select-gigs-on-Design-Career/td-p/10390499
11) https://answers.ea.com/t5/Bug-Reports/DHD-Skinny-jeans-clip-with-boots/td-p/10390579
12) https://answers.ea.com/t5/Bug-Reports/OPEN-DHD-Reveal-Immediately-Ends-Gig-No-Before-After-or/m-p/10390551
13) https://answers.ea.com/t5/Bug-Reports/DHD-Client-getting-stuck-during-home-renovation/td-p/10390376
14) https://answers.ea.com/t5/Bug-Reports/Stuck-at-Loading-Screen/td-p/10390361
15) https://answers.ea.com/t5/Technical-Issues-Mac/Dream-Home-Decorator-Is-A-Scam-Does-Not-Appear-In-Game/td-p/10390291
16) https://answers.ea.com/t5/Bug-Reports/OPEN-JTB-Can-t-Purchase-Droid/td-p/10377815
17) https://answers.ea.com/t5/Bug-Reports/DHD-Ghost-sim-jobs/td-p/10391148
18) https://answers.ea.com/t5/Bug-Reports/Game-Freezes-after-Final-Verdict-Interior-Decorator-Career/td-p/10391632
19) https://answers.ea.com/t5/Bug-Reports/Dream-Home-Decorator-won-t-allow-Sim-to-build-quot-basement/td-p/10393466
20) https://answers.ea.com/t5/Technical-Issues-PC/MOD-RELATED-DHD-Before-amp-After-Photo-task-doesn-t-tick/td-p/10390238
21) https://answers.ea.com/t5/Bug-Reports/Clients-won-t-leave-dream-home-decorator/m-p/10393402
22) https://answers.ea.com/t5/Bug-Reports/DHD-Client-was-happy-but-Sim-still-not-paid-amp-reputation/td-p/10393100
23) https://answers.ea.com/t5/Technical-Issues-PC/Dream-Home-Decorator-Icon-and-Sort-By-is-missing/td-p/10395964
24) https://answers.ea.com/t5/Bug-Reports/DHD-No-Pop-Up-for-going-to-Gig-at-starting-time/td-p/10394468
25) https://answers.ea.com/t5/Bug-Reports/DHD-Tense-Emotion-Causes-Instant-Fired-from-Gig/td-p/10393723
26) https://answers.ea.com/t5/Bug-Reports/Game-freezes-after-Dream-Decorator-installation/td-p/10395734
27) https://answers.ea.com/t5/Bug-Reports/bugged-active-interior-design-pack/td-p/10396080
28) https://answers.ea.com/t5/Bug-Reports/DHD-Dress-leaves-discoloration-on-certain-boots/td-p/10389696



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2 Comments

  1. Hi,
    I have issue number 2, but I don't have wonderful whims.
    Do you know any other mod that could cause this?
    Thank you

    ReplyDelete
    Replies
    1. Hello! I am not aware of any other mod that causes that. You can try the solution here, Scenario 1, choose B, and if that doesn't find anything, try D: https://www.simsationalchannel.com/2021/10/how-to-troubleshoot-issues-in-your-game.html

      Delete
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